As a person supported by A Helping Heart, Inc., I am entitled to the following rights:
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I have the right to be treated with dignity and respect, free from any type of abuse (physical, verbal, emotional, sexual).
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I have the right to have staff make fair decisions about my treatment and care in order to maintain privacy.
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I may not be treated unfairly due to race, national origin, sex, age, religion, disability, or sexual oreintation.
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I must not be made to work.
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I have the right to make my own decisions with community and social interaction events.
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I may use my money as I choose.
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I may not be filmed, taped, or photographed unless I agree to it.
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I have the right to take part in the planning of my care.
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I have the right to live in a safe environment.
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I have the right to not have my belongings searched without permission. Including the right to receive mail unopened.
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I have the right to have personal possessions.
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My records and files will be kept confidential.
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I have the right to participate in or refuse any religious activities.
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I have the right to receive all my prescribed medications on time, and in the right dose prescribed. I also have the right to refuse medications.
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I have the right to receive prompt and adequate treatment.
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I have the right to advocacy assistance, including private meetings with my service providers (staff or house coordinator), Program Manager, support coordinator (broker), or an outside agency. One agency is:
Disability Rights Wisconsin
131 W. Wilson Street, Suite 700
Madison, WI 53703
(608) 267-0214
Questions/Complaints - If you believe that your rights have been violated, you may contact A Helping Heart, Inc. directly or the Wisconsin Department of Health Services. You will not be retaliated against for reporting a violation of your rights. If you have any questions, want more information, or wish to file a complaint with us, please contact by phone, or by mail:
Joy Coyne
4921 Ridgeview Rd
Barneveld, WI 53507
(608) 924-1691